Ecommerce Web and Mobile Application Testing Considerations

Written by Eric · 3 min read >
Ecommerce Web and Mobile Application Testing

The effectiveness of eCommerce applications directly depends on whether testing was carried out before the launch of the web application. It is because, in software development, there are often shortcomings and errors in the program’s functioning, which are revealed through tests. Mistakes can be related to the speed of response, the reliability of storing individual user information, etc.

Consider the types of applications for eCommerce

The sphere of eCommerce operates in the mode of purchase and sale by analogy with the traditional market. But based on the economic policy of websites (applications), they are divided into several main categories. Therefore, before starting a business, you must decide which of these types your eCommerce belongs to.

B2C – business for clients

The main focus is on direct consumers of the commercial site. Therefore, when users learn about eCommerce, they associate it with this economic model. Instead of a traditional store, users are provided with an online store for shopping.

B2B – business to business

The main goal of this kind of commercial platform is to bring benefits to another business through a web platform. As a rule, these are furniture, food, clothing, and other goods wholesalers. This type of business is less common than the previous one. During deliveries, there are limits on the number of purchases, so this type of business directly depends on the number of product reserves.

C2C – from consumer to consumer

The youngest business model is less widespread but in demand. This model involves the distribution of goods directly from the seller to the buyer. Thus, the whole complex of works related to the sale of goods is performed by one person.

C2В – from client to business

This kind of model involves selling your product to large organizations. It can be writers, web designers, photographers, and freelance artists who, after completing their work, sell it to book publishers, art galleries, magazines, and other significant business areas. But this problem is the need for scaling, which often results in the C2B seller converting to B2B, and the financial costs of switching can be significant.

Testing process

Testing is essential for the proper functioning of eCommerce applications and the rapid detection and elimination of errors. Applications are used by a considerable number of users involved in trade, finance, and other activities. Now eCommerce has exploded, so testing applications to avoid software failures is essential. You can learn more on about the possibilities of testing eCommerce applications, stress and security app testing, and UI/UX testing for building a positive shopping experience for new clients.

Functionality check

Ecommerce Web and Mobile Application Testing

E-commerce applications are made up of four main components. The main pages are the product page, the site menu, info about the company, the home, promotions, and so on.

The product types pages show product criteria, such as dimensions, material type, color, and other parameters. Search engines have filters for a convenient search of the necessary goods, which makes the search fast and efficient. The user places an item in the shopping cart when it is found. The product description page provides detailed information about the selected products. A product can be compared by placing it in the Comparison section.

The cart contains all the products selected by the user. Through it, a purchase is made by choosing a payment option and a delivery method. Before you start functional testing, you need to understand your application’s structure completely. These sections exist in all eCommerce applications but are customizable based on individual business needs.

Conducting tests of existing processes

Running an application workflow test consists of the following sections:

  • ways to create an account;
  • the efficiency of the search engine;
  • review and demonstration of goods;
  • sorting of products;
  • adding/removing items in the shopping cart;
  • placing an order;
  • payment system.

Thus, testing of operating processes includes a large set of functions for verification as well as the main steps in software testing life cycle included in the process.

Payment processing testing

It is a fundamental criterion that needs to be checked using testing. To do this, you must do several tests to ensure it functions correctly. Financial security and the correctness of making payments after purchasing the platform are essential for all users.

Security testing

Because applications carry many essential and personal information of users, platform security is being tested: weaknesses in the program and hacking attempts by scammers.

Compatibility test with browsers

It is necessary that the application functions correctly on all types of browsers. All users should not experience any problems related to the appearance of the web browser when accessing the platform.

Mobile response testing

Because users are more likely to use mobile than desktop devices, there is a need to test the functionality of the interface – the responsiveness of various sections.

Performance Testing

This test includes testing site load, traffic, data transfer rate, application load limit, search performance, and database performance.

Synthesis with social networks

The application must integrate with social networks, the button for deleting/adding data, the ability to adjust and change settings, and so on.

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